1. Introduction
Luxgard respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and protect your information.
2. Information We Collect
We may collect:
- Name, phone number, email
- Shipment details (vehicle, cargo, destination)
- Business/company information
- Technical data (IP address, browser type)
3. How We Use Your Information
Your data is used to:
- Provide logistics and shipping services
- Process CargoX and documentation
- Communicate with you بشأن your shipment
- Improve our website and services
4. Data Sharing
We may share information with:
- Shipping companies
- Customs authorities
- Logistics partners
- Government systems (e.g., CargoX, ACI)
We do not sell your data.
5. Data Protection
We implement appropriate security measures to protect your data from unauthorized access, loss, or misuse.
6. Cookies
Our website may use cookies to:
- Improve user experience
- Analyze traffic
- Optimize performance
You can control cookies through your browser settings.
7. Data Retention
We retain data only as long as necessary for:
- Service delivery
- Legal and regulatory compliance
8. Your Rights
You have the right to:
- Request access to your data
- Request correction or deletion
- Object to data processing
9. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices.
10. Updates to Policy
Luxgard may update this policy at any time. Updates will be published on this page.