privacy policy

1. Introduction

Luxgard respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and protect your information.

2. Information We Collect

We may collect:

  • Name, phone number, email
  • Shipment details (vehicle, cargo, destination)
  • Business/company information
  • Technical data (IP address, browser type)

3. How We Use Your Information

Your data is used to:

  • Provide logistics and shipping services
  • Process CargoX and documentation
  • Communicate with you بشأن your shipment
  • Improve our website and services

4. Data Sharing

We may share information with:

  • Shipping companies
  • Customs authorities
  • Logistics partners
  • Government systems (e.g., CargoX, ACI)

We do not sell your data.

5. Data Protection

We implement appropriate security measures to protect your data from unauthorized access, loss, or misuse.

6. Cookies

Our website may use cookies to:

  • Improve user experience
  • Analyze traffic
  • Optimize performance

You can control cookies through your browser settings.

7. Data Retention

We retain data only as long as necessary for:

  • Service delivery
  • Legal and regulatory compliance

8. Your Rights

You have the right to:

  • Request access to your data
  • Request correction or deletion
  • Object to data processing

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices.

10. Updates to Policy

Luxgard may update this policy at any time. Updates will be published on this page.


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